01
Operator-controlled routing replacing third-party aggregator dependencies
Telecom
USSD & SMS Router Gateway
Confidential
Custom USSD and SMS gateway infrastructure for stronger routing control and reduced external dependencies.
Operator-controlled routing replacing third-party aggregator dependenciesLower latency on USSD and SMS delivery
The Challenge
What needed to change
The operator relied on third-party aggregators for USSD and SMS routing, which introduced latency, limited control over delivery paths, and created dependencies on external vendors for mission-critical communication flows.
The Solution
What we delivered
We designed and deployed a custom USSD and SMS router gateway that gives the operator stronger control over message delivery paths, reduces external dependencies, and provides real-time visibility into routing performance and delivery status.
Deliverables
What was built
Custom USSD gateway with controlled routing workflows
SMS router with intelligent path selection
Real-time routing performance monitoring
Delivery status tracking and reporting
Failover and retry logic for delivery assurance
Operational Value
Outcomes achieved
The value of the engagement is easiest to understand when the resulting operational shifts are explicit.
02
Lower latency on USSD and SMS delivery
03
Full operational visibility into message routing and delivery
04
Reduced external dependency in critical communication flows
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